System Consultant Prinect Integration (m/f/d)
Within the Heidelberger Druckmaschinen Vertrieb Deutschland GmbH, the Prinect division ensures the high-quality and cost-efficient installation, support and warranty of Prinect systems sold to commercial and industrial customers throughout Germany.

Your Tasks:
  • Planning, installation, configuration, training and support including user support for Prinect products for customers in southern Germany and Switzerland
  • Implementation and control of Projects, this includes the following:
  • Check and, if necessary, specify the customer's specifications, integrate internal or external contact persons and assess the possibilities of implementation according to technical, economic and time dimensions
  • Analyse enquiries regarding contract design, time frame and technical feasibility
  • Preparation of structure and time schedules with contractual cornerstones and coordination with the project team
  • Follow-up of projects during the warranty period, answering customer questions and initiating corrections
  • Competent on-site support for customers or remote support for support requests, if necessary in close cooperation with colleagues from Service, Pre-Sales, Sales and Development

Our requirements:
  • Completed IT education or study of computer science/technology and relevant professional experience in a comparable task ideally supplemented by business management knowledge
  • Sound knowledge of Windows, Data Center and Prinect (Web to Print, Smart Automation, Scheduler, integration of third-party management information systems, Prinect Business Manager/Signastation, third-party prepress integration and color management)
  • Work in a 24/7 customer environment remotely or on-site
  • Quick comprehension and familiarisation with new topics 
  • Team- and solution-oriented as well as structured working style, pronounced customer orientation as well as friendly appearance
  • Independent and goal-oriented work, good communication skills (also in English), resilience and flexibility as well as motivation for independent further training

Location: decentralised
Heidelberger Druckmaschinen Vertrieb Deutschland GmbH
HR-B3-CE, Volker Oettgen
phone +49 6222 82 67922